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Who we are

Our website address is: https://www.papasfishandchips.com.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

If you decide to contact us via our website, your details (including; name, contact number, email address and customer comments are stored on our system. This information is stored in a database and accessed only by our customer care and administrative team. Your details are stored indefinitely, should you wish for these details to be removed at anytime please submit a ‘forget me’ form. Details submitted in our contact forms will never be shared with 3rd parties for the purpose of marketing. We will never send marketing emails based on contact form submissions without your explicit consent.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

When making a purchase from our website your details are shared directly with 3rd parties who assist us with order fulfillment and carp payment processing. To read there full privacy policies please visit: https://stripe.com/gb/privacy and https://www.printful.com/policies/privacy. When payment is made online you are providing payment details directly through a secure channel to our payment processing provider. We do not see or hold your full card details.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.You may also request for your personal data to be removed from our systems by submitting a ‘forget me’ form.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Securing your data

We employs a wide variety of security measures to back up, protect and manage your data. We undertake to secure your data as much as possible using up to date technology and robust policies and processes.

Contact information

To contact us regarding any marketing or personal information concerns please email info@papasfishandchips.com.

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